5 Keys to a Successful Online Proctoring Experience
Examity is a proven online proctoring leader in higher education. But, we are not just another vendor – we consider ourselves to be a valuable partner and an extension of your institution. Our goal is to deliver an equitable testing experience, so that every student can demonstrate their knowledge effectively. As an online proctoring solution that balances both flexibility and test security with a human touch, Examity is uniquely able to enable student success.
Through our experience working with hundreds of higher education institutions, we have identified 5 components that are essential to a successful online proctoring experience:
1. Low test-taker-to-proctor ratio
Examity is proudly committed to offering the lowest test-taker-to-proctor ratio in the industry. Why? Only low-ratio proctoring delivers the required security and support necessary for success. Examity proctors are extensively trained on everything from technical issues to empathy, in order to ensure students are successful without unintentionally or intentionally violating exam parameters.
2. Live, expert support
All vendors offer support, but not all support is equal. A student requiring assistance during a high-stakes exam requires quick, expert, and personalized support. An instructor navigating multiple educational technologies requires customized training and trusted support. This is why Examity is committed to helping faculty and students throughout the testing lifecycle with live, expert support.
Test-takers can easily access support 24/7/365 through email, live chat, and phone. Others may rely on FAQs and bots to address student’s concerns, while Examity has a team of helpful, trained experts that are ready to help with whatever is needed. For faculty, Examity’s Client Success Managers are dedicated points of contact for questions and training.
3. Accessible and inclusive use of technology
Students have spoken, and the message is clear – they do not want downloadable software on their devices. Examity has listened, which is why we offer a browser-based solution that requires no software download. In most cases, the Examity extension uninstalls immediately following a proctoring session, meaning no lingering impact to students’ devices. Why is this important? Examity’s approach is easier to use, does not require students’ administrative rights to their device, and is compatible with Chromebooks.
Accessibility is at the core of Examity’s solutions and processes. Beyond exceeding ADA requirements, Examity supports a wide array of accommodations and assistive technologies and is always seeking ways to deliver a more inclusive experience.
4. Configurable solutions
Examity recognizes that higher education institutions are complex and have a range of assessment needs. We also know that online proctoring is not one-size-fits all. That’s why Examity uniquely offers a full range of automated and live proctoring online solutions that can be tailored to fit the needs of every exam. By having a variety of solutions, instructors can select the optimal proctoring style for each test. Examity provides you and your students the flexibility needed to create a smooth testing experience.
5. Human decision making
It’s no secret that AI isn’t perfect, which is why Examity does not rely on software to make critical decisions about access, identity, or exam violations. Examity offers a critical human audit step, which delivers better results in less time. How? Examity’s trained auditors review exam videos to ensure each flag is accurately captured, then notify faculty of any true areas of concern, saving them from spending hours reviewing exam videos themselves.
Examity is an ally to higher education institutions around the world, and our solution can lead your testing program to success. If you’re eager to learn more about Examity, please reach out to us today.
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