24/7 Service
How many times have you tried getting support, only to be greeted by an automated system? What was that experience like? At Examity, we provide 24/7 live support via live-chat, telephone, and email, resulting in 90%+ client retention and 85% of test-takers “extremely satisfied” or “satisfied.”.
24/7 Service
How many times have you tried getting support, only to be greeted by an automated system? What was that experience like? At Examity, we provide 24/7 live support via live-chat, telephone, and email, resulting in 90%+ client retention and 85% of test-takers “extremely satisfied” or “satisfied.”.
Uncompromised support training
Examity’s test-taker support team consists of experienced support agents. Many of them come from our proctoring pool. They are college-educated, undergo a rigorous training process, and possess exceptional technical and communication skills. Their training includes coursework on data security training, customer service and empathy training, and Examity software training. Another thing that sets them apart is that all agents work in person. They collaborate together in a facility and are supervised by highly-qualified managers.
Bring Examity to your organization
Uncompromised support training
Examity’s test-taker support team consists of experienced support agents. Many of them come from our proctoring pool. They are college-educated, undergo a rigorous training process, and possess exceptional technical and communication skills. Their training includes coursework on data security training, customer service and empathy training, and Examity software training. Another thing that sets them apart is that all agents work in person. They collaborate together in a facility and are supervised by highly-qualified managers.