Join Our Team

Come join one of the fastest growing Edtech companies in North America. By working at Examity, you will have the opportunity to build your skills, grow your career, and work with a collaborative and creative group of people. Examity fosters an open, high-energy environment where we work together as a team.

Join Our Team

Come join one of the fastest growing Edtech companies in North America. By working at Examity, you will have the opportunity to build your skills, grow your career, and work with a collaborative and creative group of people. Examity fosters an open, high-energy environment where we work together as a team.

Examity Office

Benefits

Examity offers a competitive salary and comprehensive benefits package, including:

•  Medical
•  Dental
•  Voluntary Vision
•  401K program with employer match
•  Parental Leave Policy
•  Enhanced EAP
•  Short & Long Term Disability
•  Life Insurance
•  Voluntary Home/Auto and Pet Insurance
•  Work from home option
•  Paid volunteer day (one full day)

Committees

Examity’s employee-led initiatives promote giving back and team engagement. Read about their missions and recent events.

Examity Gives:
Bringing Examity to the community through volunteer work and donations. 

Culture Committee:
Fostering a collaborative environment by promoting fun activities within 
Examity.

Learn More »

Examity Office

Departments

Examity is made up of the best teams in the industry. The departments listed below work hand in hand to provide the best service to our customers.

•  Account Management
•  Business Development
•  Engineering
•  Finance
•  Human Resources
•  IT
•  Marketing
•  Operations
•  Product Management
•  Professional Services

Learn More »

#TeamExamity

You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry.

We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer.

View Employee Spotlights »

Career Opportunities

Engineering & Product

North America

 

Project Manager (North America)

Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

 Being one of the fastest-growing EdTech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you.

The challenge:
The Project Manager will provide overall direction, coordination, execution, and completion of specific projects to ensure consistency for our strategy and goals. Responsibilities include consulting, managing project resources, project management duties including time management for the life of the project, vendor management, and client relationship management.

 

What you’ll do:

  • Serve as a communication bridge between client business owners and developers.
  • Estimate time frames, quality, and quantity of resources required to successfully implement a project.
  • Work with our India-based system engineers to execute the technology steps to launch new clients, including customizations and integration at the API level.
  • Assess and minimize business exposure and risk. 
  • Ensure project documents are complete, current, and stored appropriately.
  • Identify the scoping and facilitation of low, medium, and/or complex-level enhancements from clients.
  • Complete other project management duties when required.
  • Navigate project changes effectively, remove barriers, and coordinate with a variety of cross-functional project team members.
  • Provide consistent high-level communication to internal and external stakeholders on project status and changes.
  • Lead, motivate, and direct a cross-functional workgroup while being flexible in a changing environment.
  • Drive all project-related activities for assigned clients with attention to efficiency, timing, superior service.

What we’re looking for:

  • 5 years of experience with the implementation of enterprise software in cloud-based environments.
  • 2 years of experience in a team-leading role with direct responsibility for managing the activities (task assignments, budgets, schedules, etc.) of three or more team members.
  • Bachelor’s degree in Computer Science, Business, Project management, or a related field.

Perks:
Examity offers a competitive salary and a comprehensive benefits package including health, dental, and 401k. Our culture is open, collaborative, fast-paced, and high-energy with a positive office environment, which we believe is key to feeling motivated and inspired at work. Examity’s office is located in Newton, MA surrounded by local shopping and restaurants, plus close proximity to downtown Boston. Employees at Examity enjoy our stocked kitchen with free snacks, drinks, and coffee! 

 You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Apply Now »

India

 

Senior Cloud Infrastructure Engineer (Hyderabad, India)

Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

Being one of the fastest-growing EdTech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you.

The challenge:
The Senior Cloud Infrastructure Engineer in Hyderabad will be responsible for managing and enhancing existing cloud infrastructure in AWS and Azure, as well as supporting the creation of new infrastructure in the cloud. Automation through infrastructure as code as well as shell scripting will be critical skills in this role.

The role requires extensive experience in public cloud environments, strong working knowledge of security principles, desire to learn new technologies, cloud, and IT operations experience.

What you’ll do:

  • Enhance application monitoring to level up efficiency, stability, and security.
  • Maintain production SaaS directly and indirectly.
  • Maintain and improve existing monitoring and dashboards, as well as adding additional metrics using 3rd party tools.
  • Perform troubleshooting of internal customer facing issues using native cloud technologies.
  • Enforce security policies and remediate when necessary.
  • Automate manual tasks throughout the infrastructure using scripting and infrastructure as code (IaC).
  • Build additional infrastructure and enhance existing infrastructure – IaC.
  • Maintain vigilance on potential cost saving throughout the environment.
  • Mentor junior infrastructure engineers and on-prem engineers around cloud technologies.
  • Participate in rotating on-call schedule to troubleshoot and resolve production issues.

What we’re looking for:

  • 6+ years of cloud infrastructure, cloud troubleshooting, and automation experience.
  • 3+ of direct experience with AWS, including experience with EC2, S3, CloudFront, etc.
  • Shell scripting expertise.
  • 3+ years of experience supporting production SaaS environments.
  • AWS certifications preferred.
  • Experience with monitoring tools such as Prometheus, Graylog, ELK, NewRelic, GuardDuty.
  • 3+ years of experience with security concepts and implementation.
  • Excellent oral and written communication skills.
  • Strong analytical and problem-solving skills.
  • Self-motivated and self-directed.
  • Strong collaboration skills and proficiency in cross team projects.

 

Perks:
Examity offers a competitive salary and a comprehensive benefits package including health. Our office environment is open, collaborative, fast paced, and high energy.

 You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Apply Now »

Principal Software Engineer I (Hyderabad, India)

Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

Being one of the fastest-growing EdTech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you. 

The challenge:
The Principal Software Engineer is responsible for working with all elements of our solution, including the front and back end, to enhance, optimize and expand Examity’s leading learning validation solution. This individual will work closely with product managers, UX, engineering, DevOps, and quality assurance teams both in-house and offshore.

 

What you’ll do:

  • Design and build advanced cloud applications employing the Agile/Scrum methodology. 
  • Build, test, and deploy innovative customer-facing products encompassing a highly intuitive user experience. 
  • Teach proper engineering discipline and practices, particularly using Python, while serving as a role model. 
  • Contribute to an Agile team that solves complex challenges and builds quality software on a regular basis. 
  • Deliver high-quality projects and products on a tight schedule. 
  • Ensure quality of the products by conducting design and coding reviews of assignments distributed across multiple developers. 
  • Evaluate new technologies and third-party products to include in Examity offerings and improve systems engineering capabilities. 
  • Create an accessible site that allows for solutions to be adaptable in multiple delivery platforms. 
  • topology. 

What we’re looking for:

  • Degree in computer science, software engineering, or related field. 
  • 10+ years of software experience with ASP.Net Core, C#. o 3+ years experience in Python and AngularJS a plus. 
  • Background in developing and deploying SaaS applications and services into production using CI/CD tools. 
  • Experience in building micro-services, REST based APIs, CI/CD tools. 
  • Proven record of team leadership. 
  • Experience building scalable web applications in a variety of cloud implementations 
  • Proven success with JavaScript, MVC Frameworks, ASP.NET, SQL 
  • Exposure to networking solutions leveraging HTTP, and WebSockets. 
  • Knowledge of JavaScript libraries: specifically, AngularJS, React, and Node, along with GitHub development tools. 
  • Background in conducting code reviews, providing technical/architectural guidance to team members. 
  • Having worked with US based companies. 

Perks:
Examity offers a competitive salary and a comprehensive benefits package including health. Our office environment is open, collaborative, fast paced, and high energy. 

You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Apply Now »

Senior Software Engineer I (Hyderabad, India)

Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

Being one of the fastest-growing EdTech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you.

The challenge:
The Senior Full Stack Developer is responsible for working with all elements of our solution, including the front and back end, to enhance, optimize, and expand Examity’s leading learning validation solution. This will work closely with product managers UX, Engineering, DevOps, and quality assurance teams both in-house and offshore

 

What you’ll do:

  • Design and build advanced cloud applications employing the Agile/Scrum methodology.
  • Build, test, and deploy innovative customer-facing products encompassing a highly intuitive user experience.
  • Teach proper engineering discipline and practices, particularly using Python, while serving as a role model.
  • Contribute to an Agile team that solves complex challenges and builds quality software on a regular basis.
  • Deliver high-quality projects and products on a tight schedule.
  • Ensure new technologies and third-party products to include in Examity offerings and improve systems engineering capabilities.
  • Craft a business logic layer that binds the front-end application layer and database layer using Python, JavaScript, and Angular. Knowledge of C# is a plus.
  • Create an accessible site that allows for solutions to be adaptable in multiple delivery platforms.
  • Work with user interface designers to code and translate the UI designs into application-level, front-end user experience screens using Angular, React, and Node.
  • Perform software verification of applications to ensure adhearence to business, technical, functional, and non-functional requirements.

 

What we’re looking for:

  • Degree in computer science, software engineering, or related field.
  • Background in developing and deploying SaaS applications  and services into production using CI/CD tools.
  • Experience in building micro-services, REST based APIs, CI/CD
  • Proven record of team leadership.
  • Exposure to software architecture.
  • Experience building scalable web applications in a variety of cloud implementations.
  • Proven success with JavaScript, MVC Frameworks, HTML5, CSS3, SQL Server, and NoSQL databases, in addition to FastAPI.
  • Exposure to networking solutions leveraging HTTP, and WebSockets.
  • Knowledge of JavaScript libraries: specifically, Angular JS, React, and Node, along with GitHub development tools.
  • Background in conducting code reviews, providing technical/architectural guidance to team members.
  • Have worked with US based companies 

Perks:
Examity offers a competitive salary and a comprehensive benefits package including health. Our office environment is open, collaborative, fast paced, and high energy.

You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Apply Now »

Senior Network Engineer (Hyderabad, India)

Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

Being one of the fastest-growing EdTech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you.

Summary/Objective:

  • The Senior Network Engineer designs network solutions to help meet company goals and industry standards. This position requires a strong understanding of telecommunications and network technology, hardware, software, and services to ensure proactive monitoring and maintenance of client network environments. Solid leadership experience in designing networks and technologies using various telecommunication technologies, including but not limited to: MPLS, Wireless, Firewalls and broadband solutions with VPN. Wireless, Firewalls and broadband solutions with VPN.
  • Essential Functions
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience in supporting large, enterprise class, complex local area networks (LAN) and core. Data Center networks is necessary. 
  • Experience with Sophos, Cisco, HP, Dell, products including most routers, firewalls, wireless, switches, and other products is essential. 
  • Experience with Juniper firewall/VPN appliances and VOIP is beneficial. 
  • Analyse network information to determine, recommend and plan network troubleshooting 
to maximize network uptime. 
  • Demonstrate high level of vendor management skills. 
  • Provide technical leadership in all aspects of efficient network design and troubleshooting 
to maximize network uptime. 
  • Document all changes to network configuration and procedures. 
  • Maintain availability of the WAN/LAN using various monitoring tools and work with 
appropriate carrier/vendor when required. 
  • Develop detailed plans and business case for all major enterprise network projects. 
  • Lead company network design and implementation planning to yield efficient, effective, supportable individual client network designs appropriate for the client’s business in a cost-effective manner and fitting seamlessly into the overall Examity network architecture and topology. 
  • Provide client consultation through client-facing communication. Coordinate sales activity as appropriate to customer satisfaction level and degree of business and cost justification. 

Knowledge, Skills and Abilities

  • Network design and implementation
  • Network troubleshooting
  • Problem solving and analytical skills
  • Strong documentation skills
  • LAN / WAN, Security, Cloud 
  • Network performance tuning

Required Education and Experience:
Bachelor’s degree Computer Sciences or related fields is required. Advanced. Cisco CCNP or higher certification is required.

  • Excellent oral and written communication skills, including the ability to interact with business and technology groups, as well as a keen attention to detail. Excellent time and project management skills, the ability to work as part of a team as well as independently, and the ability to set and manage multiple projects with competing priorities. Ability to set and manage priorities judiciously. Ability to present ideas and security related issues to business and technology groups in business and user-friendly language to relevant parties. Exceptionally self-motivated, client driven, and detail oriented. Excellent analytical, evaluative, and problem-solving abilities. Demonstrated ability to plan and deliver value-added services on schedule, on budget, on quality, and exceeding expectations of customers. Ability to collaborate with peers, managers, clients, and C-level executives. Ability to understand heterogeneous computer systems and integration capabilities. Demonstrated ability to apply IT in solving privacy/security problems. Knowledge and experience with ITIL principles desired. Proven ability to perform complex analysis, and prepare documentation which establishes business objectives, problems, options, and makes recommendations. Expectation of ongoing, active knowledge and participation in Network Engineering related topics, best practices, and external organizations; demonstrated keen interest, knowledge, and communication of the latest developments in IT infrastructure and applications and their potential security implications and related exposures. Outstanding oral and written technical and non-technical communication skills, including the ability to interact with varying business and technology groups, as well as a keen attention to detail. Experience with LAN/WAN inter-networking technology and Nexus architecture, including network Operating Systems and application protocols. Expectation of ongoing, active knowledge and participation in IT Engineering related topics, best practices, and external organizations; demonstrated keen interest, knowledge, and communication of the latest developments in IT infrastructure and applications.

Perks:
Examity offers a competitive salary and a comprehensive benefits package including health. Our office environment is open, collaborative, fast paced, and high energy.

You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Apply Now »

Senior Infrastructure Engineer I, Datacenter (Hyderabad, India)

Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

Being one of the fastest-growing EdTech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you.

Job Summary:
Plan, implement, oversee and maintain server and Desktop operations

Job Duties & Responsibilities:

  • Design, install and configure internal and Cloud facing servers, network devices and firewalls.
  • Proactively manage and maintain server, network and firewall systems
  • Administer and support core Microsoft, Cisco, Citrix and VMware technologies
  • Develop and implement project plans, risk assessments and contingency plans
  • Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
  • Define and document best practices and support procedures
  • Provide after-hours support for Infrastructure related emergencies as well occasional Monthly maintenance
  • Maintain inventory and asset configuration documentation
  • Assist with hardware, and software
  • Mentor / cross train team members on existing and new technologies
  • Carry out special tasks at Management’s direction
  • Interact with customers and staff at the technical level, as required.
  • Other duties as assigned.

    Minimum Requirements:

    • Bachelor’s degree in computer science (or related area) preferred.
    • Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
    • Advanced knowledge of Windows Server (2003/2008/2019) /desktop Operating Systems (XP/7/10/11)
    • Managing in excess of 50 Windows Server infrastructure
    • Managing deployments/rollouts
    • Managing server virtualization technologies like VMWare Server/ESX or Microsoft Hyper-V/Virtual Server
    • A solid understanding of Virtualization
    • Group Policy design and configuration
    • Microsoft IIS administration and configuration
    • Linux/UNIX administration
    • Active Directory/LDAP user and group administration
    • Ability to troubleshoot network issues including back bone infrastructure issues
    • LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Q trunks)
    • Strong communication and documentation skills
    • Flexible and able to adapt to a rapidly changing environment
    • Must be organized and have the ability to manage projects of varying length
    • Positive, self-motivated individual who can complete tasks independently Must be a team player.

    Perks:
    Examity offers a competitive salary and a comprehensive benefits package including health. Our office environment is open, collaborative, fast paced, and high energy.

     You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

      Apply Now »

      Sales & Marketing

      Director, Business Development - Higher Education

      Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

      Being one of the fastest-growing Edtech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you.

      The challenge:
      The Director, Business Development is a trusted resource for our clients in the Higher Education or Professional assessment market. In this role you will drive new business by developing excellent relationships, growing your market segment, and proactively owning the sales process through closure. Through your passion for access to education, professional advancement, and test integrity you will work with our largest customers to develop their strategy for remote test access. 

      This role will support Higher Education with New England and the Mid-Atlantic as the territory. This is a remote role, but being in New England is preferred. 

       What you’ll do:

      • Drive new business and grow revenue through new client acquisition
      • Market ownership; develop the strategy for your segment
      • Industry contributions through conference attendance, thought leadership, and providing expertise to the market 
      • Collaborate with Product and Marketing to translate customer and market needs to the product organization based upon your efforts in the industry and understanding of your clients’ businesses
      • Partner with Pre-Sales Engineering on demos and technical conversations throughout the sales cycle 
      • Ensure we are delivering excellence in client satisfaction, serving as an escalation point as needed

       

      What we’re looking for:                         

      • 5+ years of selling a SaaS solution in a B2B sales cycle, Ed-tech or assessment experience preferred 
      • Passion for people and relationships built on being a trusted advisor 
      • Thrives in a fast paced, high-growth, rapidly changing environment
      • Excellent communication skills in both verbal and written form
      • Commitment to setting clear expectations, setting up relationships for success
      • Eagerness to partner with all functional areas for a client’s success
      • Track record of industry involvement preferred 
      • Lifelong learner, continually growing in your understanding of our evolving market and customer solutions
      • BA or equivalent 

      Perks:
      Examity offers a competitive salary and a comprehensive benefits package including health, dental, and 401k. Our culture is open, collaborative, fast-paced, and high-energy with a positive office environment, which we believe is key to feeling motivated and inspired at work. Examity’s office is located in Newton, MA surrounded by local shopping and restaurants, plus close proximity to downtown Boston. Employees at Examity enjoy our stocked kitchen with free snacks, drinks, and coffee! 

      You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

      Apply Now »

      Operations

      Please check back later for career opportunities in this department.

      Support

      Customer Service Executive (Hyderabad, India)

      Examity is a world leader in online proctoring. Founded in 2013, we work with colleges, universities, employers, and assessment providers to protect online test integrity. Since 2013, the market for online proctoring has only increased – today, we maintain five global locations, support hundreds of clients, and proctor millions of exams a year.

      Being one of the fastest-growing EdTech companies in the United States starts with having the best team. Our employees are the heartbeat and backbone of everything we do. Together, we’re able to build a better testing experience that meets candidates where they are. If you share our passion for providing the most innovative, versatile, and secure online proctoring in the industry, then we would love to talk to you.

      The challenge:
      At Examity, we provide proctoring services to the recognized universities in the USA. Proctoring means online invigilation. Students take exams online using webcams. Proctors explain the rules to the student and monitor them through the Exam.

      What you’ll do:

      • Proctor examinations as and when scheduled either thru automated roster OR manual schedules
      • Supervise the investigation of any alleged breach of Disciplinary Regulations for students. This will 
      • involve interviewing students and keeping a written record of such meetings.
      • Help Students complete the prerequisites of the exam
      • Validate and Verify the identity of Student before taking the examination
      • Supervise the examination for the entire period and document the same in the database.
      • Make sufficient notes or comments in the options/features provided in the software for the next level 
      • approver (auditor) to make a final call on the examination taken by the Student.

      MIS:

      • To participate in weekly review meetings reviewing the proctoring performance and carefully note the 
      • improvements noted during the meeting and implement them accordingly
      • To provide daily and detailed proctoring report to the Head Proctor OR Process Head
      • Training:
      • To be able to fully understand the software and ensure proper training is provided to the team of Assistant 

      Proctors:

      • o keep up with the new enhancements OR developments of the software systemand provide refresher 
      • training to the Assistant Proctors
      • Technical Support:
      • Report any technical issues during the exam to the technical support team with full details

      Customer Support:

      • Provide efficient customer service to the students, clients by using the business provided customer support 
      • tools. The services include chat and email support. The responses should be under the business agreed 
      • SLAs

      Transportation:

      • Examity provides home pick and home drop cab facility for its employees residing within 15 Kms Radius from Kondapur or Nacharam.
      • Charge of Rs.800/- will be deducted if used office transportation.

      Employees who would like to commute self a transportation allowance of Rs.6000/- will be provided based on terms and conditions.

      Perks:
      Examity offers a competitive salary and a comprehensive benefits package including health. Our office environment is open, collaborative, fast-paced and high energy.

      You can’t spell Examity without “team.” Which is why we built our business around the most collaborative and passionate people in the industry. We’re always looking to grow our family, so if you’re interested in joining us, please don’t hesitate to reach out. We would love to hear from you! Examity is proud to be an equal opportunity employer. We thrive because of the diversity of our employees. At Examity, people of different backgrounds, experiences, abilities, and perspectives are always welcome. We foster an environment of mutual respect and do not tolerate any discrimination. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

      Apply Now »

      Ready to become the newest member of our team?