Test-taker FAQs

First time using Examity? We know you may have questions. To get you started, we’ve compiled our most frequently asked questions, ranging from what a proctored exam is like, to what our technical requirements are, and more! Don’t see your question listed below? Fill out a Contact Us form, and a member of our team will reach out to you with the answers you need.

New to Automated Proctoring?
Visit our Test-taker Resource Center

Q: I need to take the ACCUPLACER, TSI, or TSIA exam. How do I get started?

Examity is an approved online proctoring provider for the ACCUPLACER, TSI or TSIA test(s). To learn more about the exam requirements and scheduling please visit our ACCUPLACER page.

Q: What does Examity do?

Examity is an online proctoring solution that gives students the flexibility to take exams remotely.  It provides teachers, schools and students with the tools they need to prevent cheating and to preserve integrity.

Q: How does Examity work?

The first step is to set up a profile. It takes less than five minutes. Next, test-takers schedule an exam. On test day, test-takers identities are authenticated by the proctor. As soon as the validation process is complete, test-takers can begin their exams. After the final question, test-takers simply submit their exams.

Q: How do I create a profile in Examity?

You can create and access your profile through your school’s learning management system (LMS) such as (Blackboard, Canvas, D2L etc.). Ready to get started? Log in to your LMS, select your course, and find a link for Examity. From there, please follow the prompts to create your profile. Can’t find the Examity link on the course page? If you are aware that your course is using Examity and you are unable to create a profile, please contact our support team at 855-EXAMITY or [email protected] for assistance.

Q: Who will be proctoring my exams?

The team is comprised of strong communicators, technical troubleshooters and well-focused college professionals. Each Examity proctor has been interviewed by a member of the senior management team.

Q: What if something goes wrong during my test?

Examity offers technical support all day, every day. If something goes wrong either before or during an exam, test-takers can connect with our support team by email, phone or live chat.

Q: Does the process of connecting to my proctor cut into my exam time?

No. The five-minute authentication process does not cut into your exam time. The timer on your exam does not start until you have begun the test.

Q: Will I have the same proctor every time I take my test?

Examity proctors are randomly assigned to exams. You may get the same proctor more than once, but you may also have a different proctor for each test.

Q: Will the proctor be able to access my computer?

For instances where our proctors need to access your computer screen, such as to troubleshoot technical issues, they will always request permission first and will only gain access to the mouse and keyboard. If you grant access, you will always have the ability to revoke privileges. In addition, any access granted will be automatically disabled at the end of the proctoring session. For some exams, a proctor will request access in order to enter a password for the test. This helps keep the password and exam secure, protecting the integrity of test content. Once the password is entered, complete control is returned to the test-taker.

 
Q: I don’t know if my computer meets the Examity requirements.

There are minimal system requirements to use Examity. Please click here for more information and to perform a system check to make sure you are ready for exam day.

Q: I need to find my own proctor for a course I am taking. Can you help me?

Yes we can! Examity remote proctoring services are available to individuals as well as institutions. In fact, we have a special product for our many retail clients. Please fill out the contact us form and someone from our team will get you set up.

Q: What happens to my exam video after my testing session concludes?

Typically, exam data is available to program administrators for 60 days and then destroyed. If a red flag is raised, the exam data is available for 1 year. Please note, some programs have unique data retention policies that are longer or shorter than this standard. 

 If you have additional questions related to your exam’s retention policy, we recommend you follow-up with your program administrator to confirm the retention timeframe for your exam.

Have an additional question? Click here to contact the Examity team today.