Test-taker FAQs

First time using Examity? We know you may have questions. To get you started, we’ve compiled our most frequently asked questions, ranging from what a proctored exam is like, to what our technical requirements are, and more! Don’t see your question listed below? Fill out a Contact Us form, and a member of our team will reach out to you with the answers you need.

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Q: I need to take the ACCUPLACER, TSI, or TSIA exam. How do I get started?

Examity is an approved online proctoring provider for the ACCUPLACER, TSI or TSIA test(s). To learn more about the exam requirements and scheduling please visit our ACCUPLACER page.

Q: What does Examity do?

Examity is an online proctoring solution that gives students the flexibility to take exams remotely.  It provides teachers, schools and students with the tools they need to prevent cheating and to preserve integrity.

Q: How does Examity work?

The first step is to set up a profile. It takes less than five minutes. Next, test-takers schedule an exam. On test day, test-takers identities are authenticated by the proctor. As soon as the validation process is complete, test-takers can begin their exams. After the final question, test-takers simply submit their exams.

Q: How do I create a profile in Examity?

You can create and access your profile through your school’s learning management system (LMS) such as (Blackboard, Canvas, D2L etc.). Ready to get started? Log in to your LMS, select your course, and find a link for Examity. From there, please follow the prompts to create your profile. Can’t find the Examity link on the course page? If you are aware that your course is using Examity and you are unable to create a profile, please contact our support team at 855-EXAMITY or support@examity.com for assistance.

Q: Who will be proctoring my exams?

The team is comprised of strong communicators, technical troubleshooters and well-focused college professionals. Each Examity proctor has been interviewed by a member of the senior management team.

Q: What if something goes wrong during my test?

Examity offers technical support all day, every day. If something goes wrong either before or during an exam, test-takers can connect with our support team by email, phone or live chat.

Q: Does the process of connecting to my proctor cut into my exam time?

No. The five-minute authentication process does not cut into your exam time. The timer on your exam does not start until you have begun the test.

Q: Will I have the same proctor every time I take my test?

Examity proctors are randomly assigned to exams. You may get the same proctor more than once, but you may also have a different proctor for each test.

Q: I don’t know if my computer meets the Examity requirements.

Examity system requirements are:

  • macOS X 10.5 or higher, Windows Vista or higher. Examity does not support Linux or Chrome OS  
  • Desktop computer or laptop (tablets, Chromebook and cell phones do not meet our requirements)
  • A working built-in or external webcam and microphone
  • Internet speed must be at least 2 Mbps download and 2 Mbps upload. Hot spots are not recommended
  • Browser with pop-up blocker disabled
Q: How do I know if my system meets those requirements?

If you have any questions or concerns, you can test your system anytime by running this computer readiness check

Q: I need to find my own proctor for a course I am taking. Can you help me?

Yes we can! Examity remote proctoring services are available to individuals as well as institutions. In fact, we have a special product for our many retail clients. Please fill out the contact us form and someone from our team will get you set up.

Have an additional question? Click here to contact the Examity team today.

© Examity, Inc. | 153 Needham Street, Newton, MA 02464 | Phone: 855-392-6489 | Fax: 508-545-2595 | Email: support@examity.com

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