Why the City of Los Angeles Uses Online Proctoring to Administer Civil Service Tests

As the second-largest city in the United States, it should not be a surprise to hear that the City of Los Angeles hires on a large scale – over 100,000 applications are processed each year to cover vacancies in over 40 City departments. To streamline this often-cumbersome process, the City of Los Angeles Personnel Department implemented an initiative in 2017/2018 to incorporate emerging and innovative technologies to improve the efficiency of hiring across the City.

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