I really enjoy this work; it’s gratifying to know that I can help my clients, and in turn their test-takers, by ensuring things run smoothly.
How long have you worked at Examity?
Since December of 2019.
What work do you do here, and why do you find it gratifying?
As an account manager, it is my job to work closely with clients and serve as their Examity liaison. I have a background in customer service, which has served me well here. I frequently rely on my strong communication skills to engage and communicate effectively with my clients. A typical day for me at Examity involves training instructors and administrators on Examity and our online proctoring platform. I really enjoy this work; it’s gratifying to know that I can help my clients, and in turn their test-takers, by ensuring things run smoothly.
Why do you love working with your colleagues?
The willingness to spend time talking about things other than work. Sometimes it’s nice to get on a call with a few teammates and chat about the weekend while getting set up for the day.
What was the biggest unexpected challenge you faced when first starting with Examity?
Being new to the online proctoring industry and going to a remote environment was challenging and a bit scary at times. However, my teammates were always willing to hop on the phone or video chat to help me understand new things.
What advice do you have for prospective Examity employees?
Don’t be afraid to ask questions. There is so much to learn and many nuances when you first start. It’s okay to reach out to colleagues for a hand.
Fun fact your colleagues might not know about you.
When we went remote for the pandemic, I took up running. It started with my kids, but now I run five or six days a week for over three miles. Pretty good, considering I couldn’t run more than a quarter mile at a time when we first began.
When I’m not at Examity, I’m probably _____.
…going for a run, walking the dog, or taking my son to soccer or daughter to skating. After that there really isn’t any time left in the day!